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What We Do
Training of Supervisors and Employees

In many ways, the intensity of our Firm’s dedication to proactive training of your management team, from front-line supervisors through senior executives, is best exemplified by just a small sampling of the employers for whom we have conducted our proprietary, in-house educational programs: Google, Microsoft, Boeing, Dreamworks, Revolution Studios, Los Angeles Department of Water and Power, Toyota Motors, Southern California Edison, Directv, Los Angeles World Airports, City of Anaheim, Monterey Bay Aquarium, Ingram Micro, Stanford University, Los Angeles County Museum of Art, Starwood Hotels*…and the list goes on. The reason all these employers, and hundreds like them, have chosen Hirschfeld Kraemer LLP to educate their personnel is simple: our attorney-trainers know the realities of litigation, and thoroughly understand the actions that employers take that make the difference between exposure to liability and a complete defense to any claim.

We are not just attorneys who dabble in internal training. Every Hirschfeld Kraemer attorney that is approved to present our educational programs has had rigorous training themselves on not only presentation substance, but style. We deliver “edutainment,” ensuring that your personnel will be engaged and enlightened, and that by the end of the given session they are ready to go back into the workplace and adopt the “best practices” that we teach. Our method is not to inspire by fear, but to empower managers and supervisors to use federal and state employment laws as a foundation for thoughtful decision-making, exemplifying fair and ethical leadership principles.

Through a combination of role-play, interactive exercises, and dynamic presentation, we have programs that are designed to meet and exceed statutory and corporate content and instruction requirements. These seminars, depending on content and intended audience, may be presented in two-hour, half-day, or full-day formats, and include:

Respect in the Workplace (Sexual Harassment Prevention Seminars): This program is typically two hours in length, and goes well beyond the State of California mandatory requirements for training of supervisors on the prevention of workplace harassment. It is a highly interactive seminar, incorporating – and challenging – the often mistaken ideas that managers may hold concerning what types of conduct rise to the level of sexual harassment, what constitutes “notice” of unwelcome behavior, and what their obligations, and liabilities, are concerning the elimination of harassment in the workplace. In the last year alone, Hirschfeld Kraemer attorneys have presented sexual harassment prevention seminars to thousands of managerial and executive personnel, and serve as regular “faculty” on many corporate universities for purposes of presenting this material.

Managing Within the Law: This half-day or full-day management course involves the presentation of three different modules concerning the employment laws that affect the daily lives of your managers and employees. The standard format covers The Art of Corrective Counseling and Discharge (aka wrongful termination law), Equal Employment Opportunity Laws, and Respect in the Workplace/Prevention of Sexual Harassment. All the relevant laws are covered during this program, including wrongful termination theories, disability law and reasonable accommodations, state and federal leave law, and the entire spectrum of discrimination and harassment prohibitions. Employers may also customize the program by substituting in other modules, whether it is a two-hour program on workplace violence prevention, or a seminar on ethics in the workplace. Our method in teaching this course is to avoid simply listing do’s and don’ts, but instead engage your management teams through an examination of the things that they may say or do, without intent, that nonetheless can create the perception of bias, partiality or unfairness. By the end of this course, your managers will be able to identify a potential legal concern before it ripens into a true problem, and work more effectively with human resources to manage workplace issues to satisfactory, lawful resolution.

Conducting Effective Investigations: Our investigation seminar is designed to provide comprehensive training to human resources professionals, risk managers, and security professionals engaged in internal investigations of personnel issues. Our full-day program is centered around a seven-part sexual harassment case study. Participants learn the theory behind all necessary investigative skills, including effective questioning techniques, proper use of demeanor as a tool to assist with the assessment of credibility, and the gathering of corroborating and circumstantial evidence, and then apply these skills through interactive exercises to the true-to-life case study. This course is team-taught by two Hirschfeld Kraemer attorneys who are experts in conducting internal investigations as neutral third parties.

Zero Tolerance: Assessment and Prevention of Workplace Violence: This important topic is covered through three different types of programs, depending on the needs of your organization. Hirschfeld Kraemer Partner Glen Kraemer, together with consultants drawn from the forensic medicine and security arenas, creates Workplace Violence Prevention Teams whose primary purpose is to design and implement your violence prevention policy. Our full-day WVPT training covers the relevant law and policy (including an overview of balancing disability law considerations in the context of dealing with a potentially threatening individual), threat investigation techniques, security considerations, the balancing of internal issues with external law enforcement, and the discipline or termination of a dangerous individual. This course is usually presented to people at decision-making levels within your organization. In addition to the Team training, we also have two or three hour modules specifically designed to train front-line supervisors and managers on violence warning signs, risk factors and intervention techniques in dealing with a difficult employee. Finally, we offer a one-hour informational overview for non-supervisory personnel, so that they thoroughly understand their important role in maintaining a safe workplace.

We have many more programs that we present to employers, and we invite you to contact us to further explore the broad range of training options available to you.